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Expanding Access to Specialist Care for Aged Care Facilities, GP's and the Public

At My Emergency Doctor, we have long provided emergency medical services, mental health support, and GP consultations via telehealth. Now, with the addition of Medical Specialist Services, we offer even broader care options, supporting patients, healthcare providers, and aged care facilities with dedicated cardiology and geriatric care. This expansion allows us to better serve the healthcare community with streamlined access to expert care.

How It Works

Getting started is easy. All you need is a referral from a GP.

  1. A GP or healthcare provider sends a referral letter to specialists@connectedmedical.com.au.
  2. Our administrative team contacts the patient or healthcare provider to schedule a telehealth appointment with a geriatrician or cardiologist.
  3. A video consultation is arranged, where the specialist provides a thorough assessment and develops an ongoing management plan.
  4. A clinical report is uploaded to My Health Record and sent to the referring clinician for continuity of care.

Note: Full payment is required before the consultation.

Who can benefit from our Telehealth Specialist Service?

  • Aged Care Facilities

    Nurses and staff seeking to enhance resident care with specialist consultations. 

  • Primary Care Providers

     GPs looking to refer patients for geriatric or cardiology assessments.

  • Families and Caregivers

    Those managing the care of aging relatives or patients with chronic heart conditions at home.

  • Individuals in the Community

    Anyone needing specialist advice for themselves or loved ones without the need for hospital visits

  • Rapid Access

    Receive timely specialist consultations, regardless of location, with particular benefits for rural and remote patients.

  • Convenient Scheduling

    Flexible appointment times are available, catering to patients, caregivers, and healthcare professionals.

  • Continuity of Care

    Telehealth consultations include follow-ups and result management to ensure ongoing patient care without unnecessary delays.

Webinars and Education

As part of our commitment to improving care, we host educational webinars for healthcare professionals and caregivers. We recently hosted a webinar titled "Enhancing Dementia Care: Clinical Strategies for GPs, RACFs, and Hospital Staff". In this session, Dr. Maneesha De Silva and other experts shared valuable insights on managing dementia across different care settings. If you missed it, you can still watch the webinar recording below.

Get Access

Make an enquiry

If you have any questions about the referral process or need more details about our services, please feel free to reach out to us. Once you submit the form, one of our team members will come back to you shortly.