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How our service works for your patients

 

  1. Referral Submission: Begin by obtaining a referral from the patient's GP or healthcare provider.
  2. Referral Processing: Once the referral is sent to specialists@connectedmedical.com.au , our admin team will process the referral within 1-2 business days and reach out to confirm appointment details.
  3. Payment Setup: A $200 deposit is required at the time of booking. The remaining balance of $405 is collected on the consultation day. After the appointment, the patient will receive a Medicare rebate of $444.90, leaving an out-of-pocket cost of $160.10. (Please note that these costs are for initial consultations only).
  4. Pre-Consultation Support: On the day of the consultation, our admin team will contact the patient 15 minutes before the scheduled appointment to assist with connecting to the telehealth platform.
  5. Consultation with our Specialist: During the video consultation our Consultant Geriatrician will review the patient’s medical history and provide a tailored care plan, including recommendations for follow-up care.

Benefits of Geriatrician Telehealth Services

  • Fast Access

    Receive expert care quickly, especially in rural and remote areas where there may be limited or no access to specialist services.

  • Expert Geriatric Care

    Our highly qualified geriatricians have experience in managing complex conditions such as dementia, mood disorders, palliative care, and polypharmacy.

  • Flexible Scheduling

    We offer flexible appointment times to suit your needs, whether you are a patient, a caregiver, or a healthcare professional.

  • Administrative Support

    Our dedicated team will guide you through every step of the referral and appointment process, ensuring seamless coordination.

  • Follow-ups and result management

    Geriatricians manage ongoing care through telehealth, allowing for easy follow-ups and results discussions, ensuring continuity of care.

  • Enhanced Inpatient Geriatric Care

    Inpatient geriatric care can be enhanced for hospital patients, ensuring they receive comprehensive support and tailored treatment during their stay.

Meet Dr. Maneesha De Silva

Dr. Maneesha De Silva, our esteemed Consultant Geriatrician, specialises in dementia care, mood disorders, palliative care, and polypharmacy. With extensive experience in aged care and emergency settings, she is committed to enhancing elder care, especially for patients in underserved regions, through telehealth services.

Webinar: Enhancing Dementia Care

Dementia is one of the most significant challenges faced by our aging population. To help healthcare professionals and caregivers improve dementia care, we recently hosted a webinar titled "Enhancing Dementia Care: Clinical Strategies for GPs, RACFs, and Hospital Staff". In this session, Dr. Maneesha De Silva and other experts shared valuable insights on managing dementia across different care settings. If you missed it, you can still watch the webinar recording below.

Get Access

Dementia Australia

For additional support resources and training material on dementia care, we encourage you to visit Dementia Australia. They provide comprehensive support and education for healthcare professionals, nurses, carers, and families managing dementia, ensuring everyone involved has the tools they need to provide the best possible care.

Make an enquiry

If you have any questions about the referral process or need more details about the service, please feel free to reach out to us. Once you submit the form, one of our team members will come back to you shortly.