Fast, expert medical support for Australian regional, rural and remote hospitals

My Emergency Doctor seeks to serve communities that face the challenges of remoteness, and who face shortages of senior clinical decision makers. We understand the unique demands of regional, rural and remote health care practitioners and administrators. 

All of our senior emergency specialist doctors (FACEMs) can support hospital clinicians by working closely with them as medical emergency consultants. They are skilled to provide secondary support or supervision for nurses, clinical care coordinators and other doctors through rapid diagnosis and treatment of patients, prescribing medication, arranging referrals to specialists for non-urgent cases and creating event summaries post-consultation.

My Emergency Doctor supports regional, rural and remote hospitals in delivering better patient health outcomes through immediate connection and accurate patient management. We work to become a seamless part of your team.

As the most senior of emergency specialists, our consulting emergency physicians at My Emergency Doctor are trained to make important critical decisions. All are Fellows of the Australasian College for Emergency Medicine (FACEMs), registered with the Australian Health Practitioner Regulation Agency (AHPRA) and go through a rigorous selection and credentialing process.

Additionally, they provide consultations under a robust clinical governance framework, including monthly case study reviews and performance management.


We work to become a seamless part of your team

Our FACEMs are highly experienced in working with other senior doctors, junior doctors and nurses and seek to support and guide teams in regional, rural and remote health services. 

Why choose My Emergency Doctor?

  • Access to FACEM-led care


    Our Australian-qualified, highly skilled emergency doctors can assist regional workforce with senior medical supervision and second opinions whenever there are shortages of senior clinicians.

  • Medical assistance available 24/7/365


    We provide emergency medicine assistance no matter the day or the time via telemedicine. Your team can access consultations with our emergency doctors within minutes whenever needed.

  • Reduce staff stress and uncertainty

    Workforce wellbeing

    We are here to support your team. Our emergency doctors are available to quickly stand-in for doctors, bring roster security to your team, support nurses, and supervise junior staff with expert advice whenever we’re needed.

All of our services are available on-demand, always.

  • Staff supervision

    clinical decision-making

    We can support nurses, clinical care coordinators and doctors who need guidance, direction or instruction at any time. 

  • Stand-in support

    Roster security

    Our on-demand services can fill the gap when regional hospitals experience senior medical staff shortages or need specific support in emergency circumstances.

  • Shared decision-making

    Second opinion

    We work closely with teams to assist nurses, clinical care coordinators and doctors seeking secondary advice on how patients can be treated and managed.

  • Immediate assistance in peak periods

    Surge capacity

    Our on-demand emergency consultations can support regional hospitals when patient presentations suddenly peak, reducing wait times and improving patient experiences.

  • Supporting the next steps for patients


    Our emergency physicians can issue referrals and organise appropriate transportation for patients in line with their specific diagnosis and treatment needs.

  • Prescriptions and consultation summaries


    Our emergency consultations provide prescriptions and detailed consultation summaries to support the next service or doctor that receives the patient.

How to manage patients and frontline workforce in the COVID19 pandemic

My Emergency Doctor has created a short video series featuring one of our own FACEMs, Associate Professor Andrew Dean. He offers insights into staffing, workforce care and patient management in the context of a regional hospital facing COVID19 presentations in this pandemic.

External Link Watch videos

Our pricing plans are customised to your organisation's needs.

My Emergency Doctor pricing plans are tailored to meet your specific institutional needs and service requirements. We work with you to create the perfect plan that ensures your hospital, urgent care centre or multipurpose services staff and patients are supported wherever and whenever they need it. To find out more, please make an enquiry via our contact form.

Make an enquiry

Are you a regional health centre or hospital clinician looking for service or technical support?

Visit our Support Hub for regional hospitals for more resources including FAQs, user guides, and downloadable resources.

More Support Resources

We care about client and patient privacy

My Emergency Doctor is committed to ensuring the privacy and protection of all user data and medical information that is collected and managed.  

To protect all users and customers My Emergency Doctor maintains a clear Privacy Policy.

Make an enquiry with My Emergency Doctor

Get in touch to learn more about how My Emergency Doctor can support your regional, rural or remote hospital or to find out more about our customised pricing plans. Once you fill the form, our team will be in touch within 1 business day.